Retail Compliance Training

“It takes less time to do things right, than explain what you did wrong” – Henry Wadsworth Longfellow
$997.00

Product contents

Contents

Content length: 5h 45m
  1. 01. Understanding Quality Management Principles and Systems
    14 Lessons

    Lesson contents:
    • Introduction to Understanding Quality Management Principles and Systems
      3m
      This video introduces you to the Understanding Quality Management Principles and Systems course.
    • What is QMS?
      3m
      In this video segment we discuss exactly what a Quality Management System is. We discuss the policies, processes, and procedures within a QMS.
    • Product Safety Program
      4m
      In this video segment we identify what a good product and safety program entails. This includes a GMP program, process flow maps, and a management commitment statement.
    • Sanitation
      3m
      In this video segment we discuss what are the proper sanitation procedures, how to accomplish those procedures, and identify who has the overall responsibility for the program.
    • Customer Complaints
      4m
      In this video segment what a customer complaint written program looks like, the responsibilities associated with customer complaints, and the tracking and trending reports involved.
    • Pest Control
      2m
      In this video segment we identify the integrated pest management plan, the employee responsibilities for each part of the plan, as well as out it can be carried out.
    • Site Security
      7m
      In this video segment we discuss what a robust site security program looks like including; monitoring, building requirements, personnel fire safety, product defense, and establishing alarms and cameras.
    • Preventable Maintenance
      2m
      In this video segment we discuss how a written preventative maintenance program shall be in place and includes; a schedule for processing equipment, recorded corrective actions, and to include both scheduled and unscheduled work.
    • Chemical Control
      2m
      In this video segment we discuss the need for a written chemical control program, listing the chemicals used at the facility, who is responsible for the entirety of the program, having an approved chemical list, and proper storage of the chemicals.
    • Supplier Quality
      7m
      In this video segment we discuss how a written procedure need to be in place to establish the roles and responsibilities for the different sections of a business. Under these responsibilities, contract manufacturers can be added and need to follow the same guidelines as the facility.
    • Traceability, Recalls & Market Withdrawals
      3m
      In this video segment we define a written program that outlines the responsibilities of traceability, recalls, and market withdrawals for a company.
    • Validation and Verification
      3m
      In this video segment we discuss the written program that should be in place to guide the company on how to properly validate and verify the different procedures within a QMS.
    • Training Program
      2m
      In this video segment we identify that a written training program needs to be in place, documenting the training, what employees should be included, job functions in the QMS elements, how long training records must be kept on file, and who should perform the training.
    • Closing Thoughts on Understanding Quality Management Principles and Systems
      1m
      In this video segment, we finish the course with an overview of what was covered as well as some closing thoughts.
  2. 02. Good Manufacturing Practices for the Cannabis Industry
    8 Lessons

    Lesson contents:
    • Introduction to Good Manufacturing Practices in the Cannabis Industry
      4m
      This video introduces you to the Good Manufacturing Practices in the Cannabis Industry course. The objectives for this course are: • What GMPs are and how they affect you • The type of GMPs needed from seed to sale • How to prevent cross contamination between finished and raw goods, as well as potentially dangerous allergens • Understanding the type of employee hygiene regiments, you and your staff will need to follow • The type of documentation you will need • How to achieve audit success and third-party certification with GMPs and other topics that contribute to a proper cannabis establishment
    • Hygiene and Personnel
      9m
      This video will discuss the practices of general hygiene, proper glove and uniform sanitation, when and how often employees should wash their hands, creating a hygienic protocol for everyone to follow, and the different hygienic zones in a facility.
    • Facility Maintenance & Equipment
      6m
      This video discusses the importance of keeping your outside grounds clean, keeping the inside of your facility clean, and how to sanitize your equipment to meet GMP requirements.
    • Documents and Records
      4m
      This video discusses how to properly maintain documentation, what is needed in the documentation, showing a customer how the documentation is maintained, keeping proper records of mistakes, mitigating risk, and how long you should keep records.
    • Production & In Process Controls
      2m
      This video discusses how to create and maintain proper procedures in order to aid in the consistency of your main product, and how to maintain proper specifications and recipe list.
    • Packaging & Labeling
      3m
      This video discusses how to consistently pack and label your product, how to achieve continuous trackability and continuity, having the correct standards for packaging, and ensuring the proper monitoring of packaging and labeling is taking place.
    • Storage & Distribution
      3m
      This video discusses how raw and finished products are stored per product specification, how everything should be stored in a clean environment, off the floor and away from walls, and that the distribution of product must be conducted in a safe and suitable manner.
    • Monitoring & Audits
      2m
      This video discusses that you will need to properly monitor your facility and program often and to make sure to audit your facility and program to ensure cleanliness and proper practices of the building, equipment, and personnel.
  3. 03. Pest Control - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Pest Control - Retail
      1m
      This video segment introduces the course on pest control management and identifies the objectives of the course, which are: • Understand the components of a pest management plan • Describe steps you would take to inspect your facilities for pests • Identify placement of pest control devices and how to check them • Know the restrictions on domestic animals in your business • Implement good pest control management in your own business
    • Pest Control - Retail
      20m
      Welcome to the course on Pest Control. This course discusses the importance of managing pest control in your business locations. It describes the key components of a pest management plan, inspection procedures, management of pest control devices at your facilities, and restrictions on domestic animals within your facilities.
  4. 04. Sanitation and Cleaning - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Sanitary and Cleaning - Retail
      1m
      This video segment introduces the course on sanitation and cleaning and identifies the objectives of the course, which are: • Understand the process for maintaining sanitary conditions at all times • Describe steps you would take create a sanitation schedule • Identify and properly store cleaning equipment • Know how to prevent contamination of the product during cleaning • Implement a master sanitation schedule and sanitation logs
    • Sanitation and Cleaning - Retail
      35m
      Welcome to the course on Sanitation and Cleaning. This course discusses the importance of maintaining sanitary conditions in your business locations. It describes the key sanitation procedures and training; a master sanitation schedule; cleaning equipment and supplies; cleaning equipment identification; sanitation logs; general cleanliness and floor drain cleaning; swab testing; and product protection during cleaning.
  5. 05. Security Program - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Security Program
      1m
      This video segment introduces the course on security program and identifies the objectives of the course, which are: • Understand the fundamental security measures needed for any operation • Describe steps you would take to report a security incident • Identify security risks during an annual security risk assessment • Know how to conduct security training and background checks • Implement and maintain a comprehensive security program
    • Security Program - Retail
      35m
      Welcome to the course on creating a Security Program. This course discusses the importance of developing, documenting, and implementing a comprehensive security program in your business locations. It describes the fundamental security measures, the Crime Prevention Through Environmental Design (CPTED) approach, conducting a security risk assessment, security qualifications, security training, security records, security incident reporting, and background checks.
  6. 06. Records Management - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Records Management - Retail
      1m
      This video segment introduces the course on records management and identifies the objectives of the course, which are: • Understand the process for effective records management • Describe the procedures for management of digital and physical files • Identify management and worker responsibilities related to records management • Know how to maintain patient records in compliance with HIPAA • Implement a Records Inventory List
    • Records Management
      30m
      Welcome to the course on Records Management. This course discusses the importance of maintaining a comprehensive and organized Records Management System. It describes the key records management procedures and requirements, including records management for digital files and physical files, a Records Inventory List, and patient records for medical dispensaries.
  7. 07. Sanitary Facilities - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Sanitary Facilities - Retail
      1m
      This video segment introduces the course on sanitary facilities and identifies the objectives of the course, which are: • Define high standards in sanitary facility management • Describe ways in which the standards can be implemented • Identify business risks arising from insanitary facilities • Implement good sanitary management in your own business
    • Sanitary Facilities - Retail
      20m
      Welcome to the course on Sanitary Facilities. This course discusses the value of maintaining your company's sanitary facilities. It describes the application and importance of controls over sanitary facilities and how the absence of procedures can expose the business to risks, unhealthy employees and customers, patient sickness, and adulterated products.
  8. 08. Product Storage - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Product Storage - Retail
      1m
      This video segment introduces the course on product storage and identifies the objectives of the course, which are: • Understand the requirements for product storage • Describe storage area access controls • Identify proper storage area construction • Know how quarantine material as needed • Implement cleaning and pest control procedures
    • Product Storage - Retail
      45m
      Welcome to the course on product storage. This course discusses the importance of proper storage in order to preserve the quality of the product. The course describes proper product storage, storage area access controls, quarantined material segregation, storage area construction, cleaning, and pest control. By the end of this course you will be able to: -Understand the requirements for product storage -Describe storage area access controls -Identify proper storage area construction -Know how quarantine material as needed -Implement cleaning and pest control procedures
  9. 09. Traceability and Withdrawal - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Traceability and Withdrawal - Retail
      1m
      This video segment introduces the course on traceability and withdrawal and identifies the objectives of the course, which are: • Understand the components of a traceability system • Describe steps required for a product recall • Identify the documents required for a Product Recall Program • Know how to conduct a mock recall test. • Implement an effective complaints procedure
    • Traceability and Withdrawal - Retail
      20m
      Welcome to the course on traceability and withdrawal. This course discusses the importance of implementing a traceability system as part of the operation's quality control processes. The course describes the key components of traceability system, product recall program, recall mock test, and the complaints procedure. By the end of this course you will be able to: -Understand the components of a traceability system -Describe steps required for a product recall -Identify the documents required for a Product Recall Program -Know how to conduct a mock recall test. -Implement an effective complaints procedure
  10. 10. Waste Management - Retail
    2 Lessons

    Lesson contents:
    • Introduction to Waste Mangement
      1m
      This video segment introduces the course on waste management and identifies the objectives of the course, which are: • Understand the components of a traceability system • Describe the requirements for sustainable packaging • Identify hazardous materials and their disposal procedures • Know how to render cannabis waste unusable and unrecognizable for proper disposal • Implement an effective waste management plan
    • Waste Management - Retail
      25m
      Welcome to the course on waste management. This course discusses the importance of creating and implementing a waste management plan in order to maintain a safe and sanitary operation as well as ensure compliance with federal, state, and local laws. The course describes the basic components of a waste management plan, hazardous materials disposal, sustainable packaging, cannabis waste disposal, and waste container control. By the end of this course you will be able to: -Understand the components of a traceability system -Describe the requirements for sustainable packaging -Identify hazardous materials and their disposal procedures -Know how to render cannabis waste unusable and unrecognizable for proper disposal -Implement an effective waste management plan
  11. 11. Standard Operating Procedures
    1 Lesson

    Lesson contents:
    • Standard Operating Procedures
      10m
      Standard operating procedures (SOPs) serve as the foundation for a cannabis operation. Writing SOPs allows an organization to capture its most important asset – its organizational knowledge. A well-crafted SOP provides clear, step by step instructions for performing operations. Effective SOPs are designed to ensure that personnel perform operations correctly and consistently - an absolute necessity for delivering consistent, safe, quality cannabis products. This course will direct participants on the process of writing standard operating procedures, identify the basic components of an SOP, and introduce tools and techniques to document and communicate complex information with clarity and conciseness in a technical manner.
  12. 12. Process Mapping - A Beginner's Guide
    1 Lesson

    Lesson contents:
    • Process Mapping - A Beginner's Guide
      15m
      In this course, you will learn about process mapping as a generic tool that can be adapted for a wide variety of purposes, such as an administrative process, or a project plan. Next, you will explore the elements that may be included in a flowchart as a sequence of actions, decisions that must be made, people who become involved, and process measurements.

What will be covered

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Complete the program 100% online

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Who can benefit from taking this program?

Licensed Operators: Management

Responsibilities include: Help create & maintain standard operating procedures/employee handbooks, understand new hire standards/background checks, provide training, prepare staff for inventory and audits, recognize non-compliant behavior, maintain employee records, and use seed to sale software approved by the state to generate reports & trends.

Licensed Operators: Employees

Responsibilities include: Knowledge of facility safety regulations, knowing position responsibilities & standards, utilize seed to sale and point-of-sale software, check-in & out procedures recognize expired/false identifications, and understand medical registry paperwork.

Meet your instructors - industry experts

Green Flower
Industry Expert
Allison Goldsand, MS, CP-FS
Founder, ABG Food Safety, LLC
Dyanne Parnel
Founder, Standard Practices, LLC

    Green Flower is a wonderful tool that has helped us gain a much deeper understanding of the history, science, and benefits of cannabis as a medicine. Highly recommended for both individuals and teams looking for the highest quality cannabis education and training!"

    Gregg Steinberg, CEO, Growcentia

    Green Flower produces the highest quality cannabis content in the industry.

    Steve DeAngelo, Founder, Harborside

    The perfect way to learn the most important aspects about cannabis straight from the world's top experts.

    Boris Shcharansky, COO, Papa & Barkley.

Retail Compliance Training Certificate Program

You have 365 days to complete this program

$997.00 (USD)

  • Average time of course: 5 - 6 (adding new courses each week) hours
  • Time to complete course: 365 days
  • Extensions available if needed
  • 100% online. Learn anywhere!

FAQs

Are there any prerequisites?
No. This program is available to anyone.
What's included with this program?
Online courses comprised of engaging videos and written materials, knowledge checks at the end of every module to assimilate your learning, private forum for students to connect and provide support, downloadable references to keep and access on your phone, and your official Green Flower Certificate (once you pass the exam).
Can I take the program online?
Yes. Green Flower Programs are 100% online and can be taken from anywhere in the world.
Who should get a Green Flower certificate? What will it do for me?
Whether you are looking to enter the cannabis industry, get hired by a cannabis company, invest in the cannabis market, win a cannabis license, become a more knowledgeable advocate, better serve the patients in your care, or contribute more deeply to your organization, getting a Green Flower Certificate will make you exponentially more confident, credible, and valuable to the cannabis industry today.
How do I pass the course?
You'll need to achieve a grade of 80% on the Final Exam to pass the course and receive your Green Flower Cannabis Fundamentals Certificate.
What can you tell me about the final exam?
The Green Flower Cannabis Fundamentals Exam is a comprehensive multiple choice exam administered online. A grade of 80% is required to pass. Enrollment allows two attempts to achieve a passing score. You will have 365 days to complete both the program and the final Exam. After 365 days, you will no longer have access to the program or testing materials. This is a closed book Exam. Upon Passing, you will receive your official Green Flower Cannabis Fundamentals Certificate to hang on your wall and use for credibility and trust in the Industry.
What happens if I don't pass the exam?
You will have two chances to pass the final exam with enrollment. Retakes are $69 after that. You must achieve an 80% passing score to receive your Green Flower Certificate.
Is your program accredited?
No, Green Flower is not an accredited school and doesn't plan to be. We produce trusted cannabis education led and validated by the world's top experts, and our programs are utilized by companies, associations, nonprofits, and governments around the world.
Will there be any mailed, hard copy books or reference materials?
No, nothing will be mailed and no hard copy text will be assigned. There are materials in each course that you can download, print, and use at your convenience.
Can any module be visited more than once, to reinforce learning?
Absolutely! You can review any and all materials as many times as you would like in the 365 days (30 for Sell-SMaRT) your program is open.
Refund Policy
We understand that sometimes plans change. If you can no longer take the course, please email us no later than 7 days after your purchase. We will be happy to issue you a refund (minus our enrollment fee of $20). No refunds will be given to cancellations made after 7 days of purchase.

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